Susan Shons is an accomplished Senior Manager at Deloitte, where she excels in leading strategic initiatives that drive organizational efficiency and enhance client satisfaction. With a robust background in program management and change management, Susan has successfully spearheaded a variety of special projects within Deloitte...
Susan Shons is an accomplished Senior Manager at Deloitte, where she excels in leading strategic initiatives that drive organizational efficiency and enhance client satisfaction. With a robust background in program management and change management, Susan has successfully spearheaded a variety of special projects within Deloitte Services LP, focusing on optimizing resources and streamlining processes. Her expertise in organizational design and talent management has enabled her to build high-performing teams that consistently deliver exceptional results for both internal stakeholders and external clients.
One of Susan’s key projects involved leading a comprehensive organizational redesign for a major client in the technology sector, where she identified critical areas for improvement and implemented innovative solutions that resulted in a 30% increase in operational efficiency. Additionally, her experience in mergers and acquisitions has equipped her with the skills to navigate complex integrations, ensuring seamless transitions and maximizing value for all parties involved.
Susan is also passionate about the development and delivery of training programs that empower teams to embrace change and adopt best practices. Her strong client relations skills allow her to serve as an effective liaison, fostering collaboration and trust with stakeholders at all levels. As she continues to drive impactful projects at Deloitte, Susan remains committed to leveraging her strategic insights and expertise to help organizations thrive in an ever-evolving business landscape.
