As a Senior Account Manager at C.H. Robinson, Susan Nachbar leverages over a decade of experience in the transportation and logistics industry to drive exceptional results for her clients. Her role encompasses the oversight and management of intermodal, truckload, and less-than-truckload customer accounts, positioning her...
As a Senior Account Manager at C.H. Robinson, Susan Nachbar leverages over a decade of experience in the transportation and logistics industry to drive exceptional results for her clients. Her role encompasses the oversight and management of intermodal, truckload, and less-than-truckload customer accounts, positioning her as a pivotal player in one of the world's largest brokerage firms. Susan's expertise in managing complex supply chains is evident in her ability to coordinate and manage the sourcing of approximately 2,000 truckload shipments annually, consistently achieving an impressive on-time delivery rate exceeding 97%.
Susan's commitment to excellence in freight management aligns seamlessly with C.H. Robinson's mission to provide seamless logistics solutions. She employs a range of retention strategies and active listening skills to foster strong business relationships, ensuring that her clients receive tailored solutions that meet their unique needs. Her proficiency in data analysis allows her to identify trends and optimize operations, enhancing efficiency across the supply chain.
In addition to her operational acumen, Susan excels in warehouse operations and business development, making her a skilled multi-tasker capable of navigating the complexities of logistics management. Her problem-solving abilities and effective communication skills enable her to address challenges proactively, ensuring that her clients' supply chains remain resilient and responsive. As a member of the President's Club, Susan's dedication to her craft is not only recognized but celebrated, reflecting her significant contributions to the success of C.H. Robinson and its clients across North America and Canada.
