Susan Gillis serves as the Senior Director of Patient Throughput at HCA's Tristar Division, where she leverages her extensive expertise in healthcare operations to enhance operational efficiency across multiple hospitals. With a strong focus on patient throughput, Susan is dedicated to identifying inefficiencies that impact...
Susan Gillis serves as the Senior Director of Patient Throughput at HCA's Tristar Division, where she leverages her extensive expertise in healthcare operations to enhance operational efficiency across multiple hospitals. With a strong focus on patient throughput, Susan is dedicated to identifying inefficiencies that impact patient care and hospital performance. Her role involves not only analyzing current processes but also implementing strategic recommendations that lead to significant improvements in length of stay and patient placement.
One of Susan's key projects includes the optimization of Multi-Disciplinary Rounds, which fosters collaboration among healthcare teams to ensure timely patient assessments and interventions. By streamlining transport processes and addressing discharge barriers, she has successfully reduced delays and improved patient flow. Additionally, her work in surge planning and prioritization of ancillary services has proven essential in managing fluctuating patient volumes, ensuring that hospitals can respond effectively to varying demands.
Susan's analytical skills are complemented by her proficiency in project management and labor management, enabling her to deliver data-driven insights that lead to labor and non-labor cost savings. Her ability to communicate effectively across disciplines enhances collaboration and fosters a culture of continuous improvement within healthcare facilities. With a passion for performance improvement and a commitment to elevating patient care, Susan Gillis is a vital asset to HCA, driving initiatives that not only enhance operational processes but also ultimately improve patient outcomes.
