As a Solutions Consultant at UserTesting, Susan Fry plays a pivotal role in bridging the gap between innovative technology and client needs. With a strong foundation in interactive marketing and management, she leverages her expertise to onboard new clients seamlessly, ensuring they fully understand and...
As a Solutions Consultant at UserTesting, Susan Fry plays a pivotal role in bridging the gap between innovative technology and client needs. With a strong foundation in interactive marketing and management, she leverages her expertise to onboard new clients seamlessly, ensuring they fully understand and utilize UserTesting's robust suite of products. Susan's ability to articulate complex solutions in a clear and engaging manner makes her a thought leader throughout the sales process. She excels in demonstrating how UserTesting's platform can effectively address specific business challenges, ultimately driving positive outcomes for clients.
Currently, Susan is involved in several key projects that focus on enhancing user experience and optimizing client engagement strategies. By employing agile and waterfall methodologies, she ensures that projects are delivered on time and meet the high standards expected by clients. Her creative strategy skills allow her to develop tailored solutions that resonate with diverse audiences, while her proficiency in campaign management ensures that each initiative is executed flawlessly.
In addition to her project work, Susan is committed to training and mentoring her colleagues, fostering a collaborative environment that encourages knowledge sharing and innovation. Her adeptness with tools like SharePoint and HTML further enhances her ability to manage resources effectively and streamline communication within her team. As a leader within her group, Susan Fry continues to drive success at UserTesting, transforming client visions into reality through strategic insights and effective implementation.
