Susan Carrero is a seasoned professional with over 20 years of comprehensive experience in full-service operational restaurant management and consulting, complemented by 16 years in Property & Casualty Insurance, Professional Employer Organization (PEO) services, and Human Resource management. As the Director of HR at Triton...
Susan Carrero is a seasoned professional with over 20 years of comprehensive experience in full-service operational restaurant management and consulting, complemented by 16 years in Property & Casualty Insurance, Professional Employer Organization (PEO) services, and Human Resource management. As the Director of HR at Triton Benefits & HR Solutions and President of 7 Star HR, Susan plays a pivotal role in shaping the HR landscape for clients in the Greater North East Region, particularly within the hospitality industry.
Her expertise encompasses a broad spectrum of services, including Human Resource management, insurance services, payroll solutions, and employee benefits. Susan specializes in creating tailored strategies that not only enhance operational efficiency but also align with the financial goals of her clients. By leveraging her extensive background in risk management and training, she ensures that businesses are equipped to navigate the complexities of the hospitality sector, from compliance to employee engagement.
Key projects under her leadership often involve strategic planning initiatives that focus on optimizing workforce management and enhancing customer service experiences. Susan’s deep understanding of the food and beverage industry allows her to implement innovative training programs that elevate staff performance and improve overall service quality. Her commitment to fostering a culture of excellence and her strategic approach to franchising further solidify her position as a trusted advisor in the hospitality domain. Through her work, Susan Carrero continues to empower clients to realize their vision and achieve sustainable financial success, making her an invaluable asset in the ever-evolving hospitality landscape.