Surya Narayanan currently serves as the Head of Partner Operations for Google Pay India, where he plays a pivotal role in shaping the operational landscape of one of the leading digital payment platforms in the country. With a strong background in product management and program...
Surya Narayanan currently serves as the Head of Partner Operations for Google Pay India, where he plays a pivotal role in shaping the operational landscape of one of the leading digital payment platforms in the country. With a strong background in product management and program execution, Surya is dedicated to building and maintaining a robust, sustainable, and scalable Partner Operations model that aligns with Google Pay's strategic objectives. His expertise in operational sustainability is crucial in navigating the complexities of the rapidly evolving fintech ecosystem, ensuring that partnerships are not only effective but also resilient in the face of market challenges.
At Google Pay India, Surya leads key projects that enhance the platform's operational efficiency and partner engagement, leveraging his extensive knowledge in telecommunications and mobile devices. His proficiency in areas such as Media Gateways, Core Network, and Signaling System 7 (SS7) allows him to optimize the technical aspects of partner integrations, ensuring seamless transactions and superior user experiences. Surya's commitment to operational excellence is evident in his approach to rollout strategies and the implementation of innovative solutions that drive growth and customer satisfaction.
In a landscape where digital payments are becoming increasingly competitive, Surya's leadership in Partner Operations is instrumental in fostering strategic alliances that enhance Google Pay's market position. His ability to blend technical acumen with strategic foresight makes him a key player in the ongoing evolution of digital finance in India, as he continues to explore new avenues for collaboration and operational improvement.
