Suresh Karthikeyan serves as the Manager of IT at NTT India Pvt Ltd, where he leverages over 18 years of extensive experience in Service Operations, IT Infrastructure Management, and System Administration. His role is pivotal in managing a diverse user base of over 2,800 individuals,...
Suresh Karthikeyan serves as the Manager of IT at NTT India Pvt Ltd, where he leverages over 18 years of extensive experience in Service Operations, IT Infrastructure Management, and System Administration. His role is pivotal in managing a diverse user base of over 2,800 individuals, both onsite and remote, ensuring seamless operations while adhering to stringent global security protocols. Suresh's expertise in implementing advanced security measures, such as CrowdStrike Falcon, BitLocker, and Qualys, has been instrumental in maintaining operational integrity without any downtime, thereby enhancing the overall security posture of the organization.
In his current position, Suresh has successfully spearheaded the implementation of robust server backup systems, achieving an impressive 99.98% success rate in data recoveries. This achievement underscores his commitment to data redundancy and disaster recovery, critical components in today’s data-driven landscape. His collaborative approach with Group IT has fostered a culture of continuous improvement and innovation, ensuring that the IT infrastructure remains resilient and responsive to the evolving needs of the business.
Suresh's proficiency in vendor management, technical recruiting, and internal audits further complements his technical skills in Microsoft Azure and VMware. His analytical mindset and strong leadership abilities enable him to effectively manage teams and drive technical support initiatives that enhance service delivery. As a certified ITIL V3 and Microsoft IT Professional, Suresh is not only a seasoned expert in system administration and networking but also a strategic thinker dedicated to aligning IT operations with business goals, making him a valuable asset to NTT India Pvt Ltd.
