Sue Brown is a seasoned IT and services leader currently serving as the Director of Professional Services at Dell Technologies, where she spearheads the Project Management Office (PMO) for the West region. Her extensive expertise encompasses managing both technical and project management teams, with a...
Sue Brown is a seasoned IT and services leader currently serving as the Director of Professional Services at Dell Technologies, where she spearheads the Project Management Office (PMO) for the West region. Her extensive expertise encompasses managing both technical and project management teams, with a strong focus on driving operational excellence and achieving business results. Under her leadership, the PMO is responsible for overseeing Enterprise Deployment projects that leverage cutting-edge technologies such as servers, storage, networking, and hyper-converged infrastructure (HCI).
With a keen eye on quarterly revenue and customer satisfaction (CSAT) targets, Sue has cultivated a high-performance culture within her teams, emphasizing the importance of team building and coaching. Her strategic approach not only motivates her teams but also ensures that they consistently meet and exceed operational and financial goals. Sue's commitment to fostering diversity and inclusion is evident through her participation in the Diversity Leadership Acceleration Program (DLAP), which she completed in Fall 2020. This initiative reflects her dedication to creating an equitable workplace that values diverse perspectives.
In her role, Sue leverages her strong analytical skills and solution selling expertise to enhance customer relationships and drive account management initiatives. Her proficiency in enterprise architecture and storage area networks positions her as a trusted advisor to clients, enabling them to navigate complex IT landscapes effectively. As she continues to lead Dell Technologies' Professional Services, Sue remains focused on delivering exceptional value to customers across California, Hawaii, Texas, and Oklahoma, ensuring that they achieve their business objectives through innovative technology solutions.
