Stylianos Dordas serves as a Senior Program Manager at IBM, where he plays a pivotal role in driving IT business development strategies and enhancing operational excellence for key accounts, particularly within the aerospace sector. Currently overseeing the Bombardier Aerospace account, Stylianos is at the forefront...
Stylianos Dordas serves as a Senior Program Manager at IBM, where he plays a pivotal role in driving IT business development strategies and enhancing operational excellence for key accounts, particularly within the aerospace sector. Currently overseeing the Bombardier Aerospace account, Stylianos is at the forefront of the BA Enhanced Network Security program, which involves the deployment of advanced security technologies across Bombardier campuses globally. This initiative not only fortifies the organization's cybersecurity posture but also aligns with broader efforts in Data Center Modernizations, ensuring that Bombardier’s IT infrastructure is both resilient and cutting-edge.
Stylianos’s expertise in business relationship management is instrumental in fostering partnerships and negotiating critical contracts that enhance IT operations management. His adeptness in customer management and satisfaction is evident through his leadership in recovery efforts, escalations, and outage management, where he consistently prioritizes client needs and drives effective resolutions. His comprehensive understanding of IT service delivery and adherence to SLAs ensures that projects are executed with precision and meet the highest standards of quality.
In addition to his current projects, Stylianos is actively involved in merger and acquisition initiatives, focusing on access, security, and segregation projects that are essential for seamless integrations. His skills in business innovation, process improvement, and asset life cycle management further contribute to his ability to identify opportunities for growth and improvement within the organization. With a strong foundation in wireless and network design, Stylianos Dordas is not only a key player in IBM’s strategic initiatives but also a trusted leader in delivering impactful IT solutions that drive customer satisfaction and operational success.
