As a Customer Success Manager at ZoomInfo, Stuart Gleason plays a pivotal role in fostering strategic relationships with mid-market customers, ensuring they derive maximum value from the company's innovative SaaS solutions. With a wealth of experience across diverse sectors, including creative, financial, and nonprofit organizations,...
As a Customer Success Manager at ZoomInfo, Stuart Gleason plays a pivotal role in fostering strategic relationships with mid-market customers, ensuring they derive maximum value from the company's innovative SaaS solutions. With a wealth of experience across diverse sectors, including creative, financial, and nonprofit organizations, Stuart excels in understanding the unique needs and objectives of each client. His mission is to guide customers through their journey, helping them achieve their goals and realize a strong return on investment (ROI) from ZoomInfo’s products.
Stuart's expertise in customer retention and risk management allows him to proactively identify potential challenges and implement effective solutions, ensuring organizational alignment and sustained success. He is a trusted advisor to key stakeholders and decision-makers, leveraging his skills in upselling and training to deepen relationships and drive product adoption. By creating tailored success plans, Stuart clarifies key objectives and develops strategic initiatives that empower customers to navigate their growth trajectories confidently.
In addition to his strong customer-centric approach, Stuart's background in event planning and graphic design enhances his ability to communicate complex concepts effectively, making him a valuable resource for clients seeking to optimize their use of ZoomInfo. His public speaking skills further enable him to engage audiences, share insights, and foster a collaborative environment that champions customer success. Through his dedication and expertise, Stuart Gleason is committed to transforming customer experiences and driving long-term value at ZoomInfo.
