Stuart Derry currently serves as the Driver Trainer Manager at IT Fleet Automotive, where he leverages over 30 years of extensive experience in customer relations and professional training to enhance the capabilities of field-based Inspector Drivers across the nation. In this pivotal role, Stuart is...
Stuart Derry currently serves as the Driver Trainer Manager at IT Fleet Automotive, where he leverages over 30 years of extensive experience in customer relations and professional training to enhance the capabilities of field-based Inspector Drivers across the nation. In this pivotal role, Stuart is responsible for designing and implementing a comprehensive training program that empowers drivers to proficiently appraise vehicles, ensuring that they meet the high standards expected by clients. His expertise in numeracy and communication enables him to convey complex information effectively, making the learning process engaging and accessible for all participants.
One of Stuart's key projects involves the creation and management of a dedicated driver support team, which is essential for addressing the continually evolving needs of customers in the automotive sector. By fostering a culture of continuous improvement and professional development, he ensures that the Inspector Driver force is well-equipped to handle the challenges of the industry. His commitment to excellence is reflected in the development of a class-leading two-day training course, which not only covers essential appraisal techniques but also incorporates elements of customer relations and event management to enhance the overall training experience.
Stuart's diverse skill set, which includes selling, video editing, and teaching, allows him to approach training from multiple angles, ensuring that each session is not only informative but also engaging. His passion for education and commitment to professional growth make him an invaluable asset to IT Fleet Automotive, as he continues to drive the success of the organization through the development of skilled and knowledgeable drivers.
