Stevie Bryant serves as the Insurance Coordinator and Lead Customer Service Representative at AdaptHealth, where she leverages her exceptional communication skills and high-energy approach to foster strong relationships with patients and healthcare providers alike. In her current role, Stevie is instrumental in managing the complexities...
Stevie Bryant serves as the Insurance Coordinator and Lead Customer Service Representative at AdaptHealth, where she leverages her exceptional communication skills and high-energy approach to foster strong relationships with patients and healthcare providers alike. In her current role, Stevie is instrumental in managing the complexities of insurance verification and eligibility, ensuring that patients receive the necessary support and information regarding their coverage. Her expertise in developing treatment plans allows her to effectively discuss out-of-pocket costs with patients, empowering them to make informed decisions prior to scheduling deliveries.
One of Stevie's key projects involves optimizing the workflow of delivery technicians and respiratory therapists by meticulously organizing their schedules. This not only enhances operational efficiency but also ensures that patients receive timely and reliable service, which is critical in the healthcare industry. Her collaborative efforts with management have led to smoother daily operations, ultimately contributing to improved patient satisfaction.
Stevie's background in hospitality management shines through in her people-pleasing skills and sales-oriented mindset. She understands the importance of customer service in healthcare, where compassion and clarity are paramount. By combining her skills in sales, marketing, and management, she has successfully positioned herself as a vital asset to AdaptHealth. Her proficiency in Microsoft Office and Excel further supports her ability to track and analyze data, driving continuous improvement in customer service delivery. As she continues to excel in her role, Stevie remains committed to enhancing the patient experience and promoting the highest standards of care within the organization.
