As the President of The Cricket Supply Company, Steven McCay brings a wealth of expertise and leadership to a family-owned business that has thrived for over four decades. With a focus on providing high-quality maintenance products to over 200 companies across Connecticut and New York,...
As the President of The Cricket Supply Company, Steven McCay brings a wealth of expertise and leadership to a family-owned business that has thrived for over four decades. With a focus on providing high-quality maintenance products to over 200 companies across Connecticut and New York, Steven plays a pivotal role in ensuring operational excellence and customer satisfaction. His extensive background in property management, coupled with more than seven years of experience in scheduling and resource allocation, allows him to effectively oversee the diverse needs of clients ranging from businesses to churches and condominium complexes.
Under Steven's guidance, The Cricket Supply Company has successfully navigated the complexities of B2B sales, leveraging his strong skills in account management and purchasing to foster lasting relationships with clients. His proficiency in Microsoft Office, particularly Excel and Word, enhances his ability to analyze data and streamline processes, ensuring that the company remains competitive in a dynamic market. Steven’s strategic vision not only focuses on maintaining the company’s legacy but also on innovating its service offerings to meet the evolving demands of the industry.
Key projects led by Steven include the implementation of a customer relationship management (CRM) system that has improved client engagement and streamlined sales processes. His commitment to excellence and continuous improvement positions The Cricket Supply Company as a trusted partner in facility management, making a significant impact on the operational efficiency of the organizations they serve. With a blend of industry knowledge and a passion for service, Steven McCay is dedicated to driving the success of The Cricket Supply Company while enhancing the facilities management landscape in the region.