Steven Lam is a seasoned Commercial Account Manager at IMA Connecticut, where he leverages his extensive expertise in insurance and risk management to serve high-level companies across various industries, including environmental, real estate, contracting, transportation, and life sciences. With over nine years of experience, Steven...
Steven Lam is a seasoned Commercial Account Manager at IMA Connecticut, where he leverages his extensive expertise in insurance and risk management to serve high-level companies across various industries, including environmental, real estate, contracting, transportation, and life sciences. With over nine years of experience, Steven has honed his skills in understanding the unique risk management needs of his clients, ensuring that they receive tailored solutions that align with their business objectives. His academic background from the University of Hawaii at Manoa, where he concentrated in accounting, provides him with a solid foundation in financial analysis and budgeting, which he applies to optimize client portfolios and enhance their risk management strategies.
At IMA Connecticut, Steven is instrumental in managing accounts for industries involved in group insurance captives, furthering his expertise in collaborating with captive companies and managers. His role involves developing a robust book of business in contracting, manufacturing, and environmental sectors, where he excels in building strong relationships and delivering high-quality customer service. Steven’s proficiency in process improvement and project management allows him to streamline operations and enhance service delivery, ensuring that clients receive timely and effective solutions. His adeptness with tools such as Microsoft Word and various databases supports his analytical capabilities, enabling him to provide insightful recommendations that drive value for his clients. As he continues to expand his professional insights, Steven remains committed to fostering a culture of excellence in risk management, empowering his clients to navigate the complexities of their industries with confidence.
