As the Director of Sales Operations at Fortress Solutions, Steven Krnavek plays a pivotal role in driving the company’s growth and enhancing client relations through strategic oversight and operational excellence. With a robust background in client relations management, Steven excels in navigating complex pricing structures...
As the Director of Sales Operations at Fortress Solutions, Steven Krnavek plays a pivotal role in driving the company’s growth and enhancing client relations through strategic oversight and operational excellence. With a robust background in client relations management, Steven excels in navigating complex pricing structures for RFPs, RFQs, and repair orders, ensuring that Fortress Solutions remains competitive while maximizing profitability. His expertise in key account management allows him to foster strong relationships with clients, effectively addressing their needs and enhancing overall satisfaction.
Steven's leadership extends beyond pricing strategies; he actively supports the Sales team by developing impactful marketing materials, crafting compelling presentations, and coordinating trade show efforts that elevate the company’s visibility in the market. His ability to lead special projects at the request of the CEO and COO showcases his versatility and commitment to aligning operational initiatives with corporate objectives.
Moreover, Steven is dedicated to empowering his team through comprehensive training on various ERP systems and sales processes, ensuring that all members are equipped with the necessary tools to excel in their roles. His focus on process improvement and change management not only streamlines operations but also identifies cost-saving opportunities that contribute to the company’s bottom line. With a keen eye for innovation and a results-driven mindset, Steven Krnavek continues to be an invaluable asset to Fortress Solutions, driving success through strategic sales operations and exceptional client engagement.
