As a Senior Manager at PwC, Steven Johns brings over a decade of specialized expertise in organizational change management (OCM) and training, playing a pivotal role in shaping the firm’s approach to employee development and client engagement. His current responsibilities involve partnering with cross-functional subject...
As a Senior Manager at PwC, Steven Johns brings over a decade of specialized expertise in organizational change management (OCM) and training, playing a pivotal role in shaping the firm’s approach to employee development and client engagement. His current responsibilities involve partnering with cross-functional subject matter experts to ensure that training programs and communications are not only accurate but also aligned with PwC's strategic goals. Steven is particularly adept at generating and designing innovative learning experiences tailored for client-facing personnel, ensuring they are equipped with the skills and knowledge necessary to excel in a rapidly evolving business landscape.
One of Steven's key projects involves integrating cutting-edge technologies, including generative artificial intelligence, to enhance the efficiency and effectiveness of training initiatives. By leveraging these innovative methods, he is able to streamline communication processes and create immersive learning environments that resonate with employees. His passion for leadership development and talent innovation drives him to continuously seek out new ways to engage and inspire teams, fostering a culture of continuous improvement and adaptability within the organization.
In addition to his technical skills in change management and communication, Steven's proficiency in tools like Adobe Audition and his background in sports writing and social media enable him to craft compelling narratives that resonate with diverse audiences. His ability to blend creativity with strategic insight positions him as a thought leader in the field, making him an invaluable asset to PwC and its commitment to excellence in client service and employee development.