Steven Ii serves as a Sales and Leasing Consultant at Gettel Automotive Group, where he leverages his extensive expertise in automotive sales to create a seamless and engaging buying experience for clients. With a strong focus on needs analysis, Steven excels at identifying customer requirements...
Steven Ii serves as a Sales and Leasing Consultant at Gettel Automotive Group, where he leverages his extensive expertise in automotive sales to create a seamless and engaging buying experience for clients. With a strong focus on needs analysis, Steven excels at identifying customer requirements and tailoring solutions that align with their preferences and financial capabilities. His proficiency in building client relationships is evident in his ability to foster trust and transparency, which are critical in the automotive industry.
Currently, Steven is involved in several key projects that enhance the customer journey, including the implementation of innovative sales processes and the effective presentation of protection products. His commitment to ethical sales practices ensures that clients receive comprehensive information about financing options, including car loans and vehicle leasing, while maintaining a professional attitude throughout the transaction.
Steven’s expertise extends to contract management, where he skillfully navigates the complexities of contract booking and in-transit management using platforms like Dealertrack, RouteOne, and Docupad. His proficiency in eContracting and remote contracting further streamlines the sales process, allowing for efficient document handling and timely delivery of services.
In addition to his technical skills, Steven is dedicated to continuous improvement and training, often mentoring new hires to instill best practices in automotive finance and customer service. His holistic approach to sales not only drives results for Gettel Automotive Group but also ensures a positive and ethical experience for every client.