As the Chief Operating Officer of National Engravers, Inc., Steve Zorn brings over a decade of strategic leadership and operational excellence to the forefront of the engraving and awards industry. In his role, he is responsible for managing the resources and performance of two key...
As the Chief Operating Officer of National Engravers, Inc., Steve Zorn brings over a decade of strategic leadership and operational excellence to the forefront of the engraving and awards industry. In his role, he is responsible for managing the resources and performance of two key subsidiaries, Awarding You and Running Awards and Apparel, in addition to the parent company. Steve's mission is to optimize both operational and financial performance across these entities, ensuring that they not only meet but exceed customer expectations in a competitive marketplace.
Under Steve's guidance, National Engravers has embraced a culture of continuous improvement, leveraging methodologies such as Six Sigma and Value Stream Mapping to streamline processes and enhance efficiency. His expertise in supply chain management and production planning has been instrumental in reducing lead times and improving inventory turnover, which ultimately drives profitability. Steve is also a strong advocate for customer service excellence, understanding that a satisfied customer is the cornerstone of sustained business growth.
Key projects that Steve has spearheaded include the implementation of advanced manufacturing operations management systems, which have significantly improved workflow and resource allocation. His adeptness in materials management and vendor management has fostered strong partnerships with suppliers, ensuring that National Engravers maintains a competitive edge in product development and innovation. With a keen eye for detail and a commitment to operational integrity, Steve Zorn continues to position National Engravers, Inc. as a leader in the engraving industry, dedicated to delivering high-quality products and exceptional service to its clients.
