Steve Sigrist serves as the Vice President of Global Customer Service at Newell Brands, where he leverages his extensive expertise in customer service, supply chain management, and sales operations within the consumer packaged goods (CPG) industry. With a proven track record of aligning supply chain...
Steve Sigrist serves as the Vice President of Global Customer Service at Newell Brands, where he leverages his extensive expertise in customer service, supply chain management, and sales operations within the consumer packaged goods (CPG) industry. With a proven track record of aligning supply chain objectives with top global retailers, Steve is instrumental in driving efficiency and speed throughout the supply chain, ensuring that customer needs are met with precision and agility. His role encompasses directing the order management function, which supports an impressive $8 billion in annual revenue, highlighting his capacity to manage complex operations at scale.
At Newell Brands, Steve is committed to fostering a culture of people development across 30 sites worldwide. He emphasizes the importance of building high-performing teams that are equipped to navigate the challenges of a dynamic market. By implementing strategic operating plans and directing Sales and Operations Planning (S&OP) disciplines, he enhances operational efficiency and customer satisfaction. His focus on innovative business development plans has resulted in significant improvements in customer retention and overall service delivery.
Steve's leadership style is characterized by agile methodologies, enabling his teams to adapt quickly to changing customer demands and market conditions. He is adept at utilizing global technology platforms to create scalable solutions that elevate the customer experience, ensuring that Newell Brands remains a leader in customer service excellence. With skills in forecasting and global client management, Steve continues to drive strategic initiatives that not only enhance operational performance but also strengthen the company's competitive position in the CPG landscape.
