Steve Musser serves as the IT Director of Infrastructure at MedStar Health, where he leverages over 16 years of extensive healthcare IT experience to drive innovation and efficiency within the organization. His role is pivotal in shaping the strategic direction of IT infrastructure services, ensuring...
Steve Musser serves as the IT Director of Infrastructure at MedStar Health, where he leverages over 16 years of extensive healthcare IT experience to drive innovation and efficiency within the organization. His role is pivotal in shaping the strategic direction of IT infrastructure services, ensuring they align seamlessly with the overarching goals of the health system. Initially brought on board to revolutionize the IT procurement process, Steve has successfully developed a robust request fulfillment system, established standardized IT equipment protocols, and created comprehensive RFI/RFP templates that streamline vendor engagement.
In addition to these foundational projects, Steve has taken on the challenge of collaborating with consulting teams to enhance service delivery and sourcing strategies. His expertise in contract negotiation has been instrumental in crafting and negotiating multi-year agreements that not only optimize costs but also enhance service quality across the board. By integrating ITIL v3 principles into his approach, he has fostered a culture of continuous process improvement, ensuring that IT operations are not only efficient but also responsive to the dynamic needs of healthcare delivery.
Steve’s leadership is characterized by a commitment to strategic planning and business process improvement, enabling cross-functional teams to work cohesively towards shared objectives. His ability to navigate complex negotiations and implement effective sourcing strategies has positioned MedStar Health to leverage cutting-edge technology solutions that enhance patient care and operational effectiveness. As a forward-thinking IT leader, Steve Musser continues to drive transformational change within the healthcare landscape, positioning MedStar Health at the forefront of IT innovation.
