Steve Jackson serves as the Director of Maintenance at Renewing Management, Inc., where he leverages over 15 years of extensive experience in facilities maintenance to oversee a diverse portfolio of 31 properties across Indiana, encompassing 2,800 units. In this pivotal role, Steve is not only...
Steve Jackson serves as the Director of Maintenance at Renewing Management, Inc., where he leverages over 15 years of extensive experience in facilities maintenance to oversee a diverse portfolio of 31 properties across Indiana, encompassing 2,800 units. In this pivotal role, Steve is not only responsible for recruiting, coaching, and managing a dedicated maintenance staff but also plays a crucial part in enhancing operational efficiency and profitability. His strategic approach to maintenance management has led to a remarkable 50% reduction in spending across all maintenance areas within his first year, a testament to his award-winning ability to implement cost-effective solutions without compromising service quality.
Steve’s expertise extends to preparing and executing comprehensive maintenance schedules while ensuring compliance with local, state, and federal regulations. His proficiency in utilizing industry-standard software such as Yardi and OneSite enables him to streamline operations and improve communication within his team and with property managers. Additionally, Steve is adept at acquiring and managing capital improvement bids, ensuring that projects are completed on time and within budget. His commitment to exemplary customer service has consistently exceeded tenant expectations, fostering a positive living environment across all properties.
As a seasoned professional in multi-family property maintenance, Steve is passionate about employee training and development, recognizing that a well-trained staff is essential for delivering exceptional service. His leadership not only enhances team performance but also contributes to the overall success and reputation of Renewing Management, Inc. Through his innovative strategies and hands-on management style, Steve continues to drive excellence in facilities maintenance, positioning the company as a leader in the industry.