Steve Burns serves as the Vice President of Sales and Marketing at Crawford Software, where he leverages his extensive expertise in enterprise resource planning (ERP) solutions to drive strategic growth and enhance customer satisfaction. With a focus on complex manufacturing and distribution environments, Steve specializes...
Steve Burns serves as the Vice President of Sales and Marketing at Crawford Software, where he leverages his extensive expertise in enterprise resource planning (ERP) solutions to drive strategic growth and enhance customer satisfaction. With a focus on complex manufacturing and distribution environments, Steve specializes in helping clients select, implement, and customize leading ERP software such as SAP, Epicor, and SYSPRO. His deep understanding of business continuity and risk management allows him to provide tailored solutions that streamline operations, reduce costs, and ultimately boost profitability for his clients.
In his current role, Steve is at the forefront of key projects that aim to optimize the integration of ERP systems within diverse manufacturing sectors. He leads a dynamic sales team, providing strategic direction that not only enhances lead generation but also fosters long-term relationships with clients through effective account management. His commitment to business process improvement is evident in his approach to solution selling, where he prioritizes understanding client needs and delivering customized professional services that align with their operational goals.
Steve’s proficiency in CRM systems further amplifies his ability to track customer interactions and refine sales strategies, ensuring that Crawford Software remains competitive in a rapidly evolving market. His vision for growth is underpinned by a robust strategy that integrates innovative technologies and best practices, positioning Crawford Software as a trusted partner for organizations seeking to navigate the complexities of modern manufacturing and distribution landscapes.
