As the General Manager of Coconut Point at Simon Property Group, Stephen Welch plays a pivotal role in the management and operational excellence of this vibrant outdoor retail destination. With a portfolio featuring over 110 diverse stores, including well-known brands like Dillard’s, Super Target, and...
As the General Manager of Coconut Point at Simon Property Group, Stephen Welch plays a pivotal role in the management and operational excellence of this vibrant outdoor retail destination. With a portfolio featuring over 110 diverse stores, including well-known brands like Dillard’s, Super Target, and Apple Store, Stephen is responsible for maximizing the asset value of the property through strategic leasing and tenant relations. His expertise in lease negotiations and administration is crucial in securing long-term and temporary tenants that align with the mall's vision and customer demographics.
Stephen's role extends beyond leasing; he oversees a comprehensive range of operational activities, including budgeting, financial analysis, and reporting. His keen analytical skills enable him to assess monthly financial performance, ensuring that Coconut Point remains a profitable and attractive destination for both retailers and shoppers. Additionally, Stephen is dedicated to fostering strong relationships with tenants and the local community, enhancing customer service and engagement through innovative marketing strategies and events that draw visitors to the mall.
Under his leadership, Coconut Point has not only maintained its reputation as a premier shopping destination but has also embraced location intelligence to optimize retail performance and customer experience. By leveraging data-driven insights, Stephen ensures that the mall adapts to changing consumer trends and preferences, positioning it for long-term success in the competitive retail landscape. His multifaceted skill set in property management, marketing, and customer relations makes him an invaluable asset to Simon Property Group and the Coconut Point community.
