As the Director of Global Distribution Systems at Tiffany & Company, Stephen Martin plays a pivotal role in shaping the operational backbone of one of the world's most iconic luxury brands. With a robust background in technology, operations, and consulting, Stephen is adept at transforming...
As the Director of Global Distribution Systems at Tiffany & Company, Stephen Martin plays a pivotal role in shaping the operational backbone of one of the world's most iconic luxury brands. With a robust background in technology, operations, and consulting, Stephen is adept at transforming under-performing organizations into high-performing entities. His leadership is characterized by a unique blend of ambitious vision and practical execution, enabling Tiffany & Company to deliver industry-leading service in a Software as a Service (SaaS) Warehouse Management System (WMS) environment.
In his current role, Stephen oversees a comprehensive suite of global distribution systems, including Warehouse Management Systems (WMS), Warehouse Control Systems (WCS), and Warehouse Execution Systems (WES), as well as Transportation Management Systems (TMS) and Labor Management Systems (LMS). His strategic oversight ensures that Tiffany's global distribution centers effectively support approximately $4 billion in annual sales across nearly 400 retail locations and a burgeoning e-commerce platform. By leveraging cutting-edge solutions from Manhattan Associates, such as Active MAWM and WMOS, Stephen drives operational efficiency and enhances inventory management processes.
Stephen’s expertise extends to supply chain management, reverse logistics, and labor management, where he employs his Six Sigma Black Belt proficiency to streamline operations and reduce costs. His commitment to continuous improvement and innovation not only enhances Tiffany's logistical capabilities but also fortifies its reputation for excellence in customer service. As a leader in the luxury retail sector, Stephen Martin exemplifies the intersection of technology and operations, ensuring that Tiffany & Company remains at the forefront of the industry while delivering exceptional value to its customers.
