Stephen Lheureux is a dedicated Wellness Advisor at Cresco Labs, where he plays a pivotal role in shaping the customer experience within the rapidly evolving cannabis industry in Illinois. With a strong foundation in customer service operations and retail sales, Stephen excels at assisting both...
Stephen Lheureux is a dedicated Wellness Advisor at Cresco Labs, where he plays a pivotal role in shaping the customer experience within the rapidly evolving cannabis industry in Illinois. With a strong foundation in customer service operations and retail sales, Stephen excels at assisting both adult-use and medical patients in navigating the dispensary's diverse menu. His expertise in inventory management and point of sale (POS) systems ensures that the dispensary runs smoothly and efficiently, while his commitment to state compliance standards guarantees that all operations meet regulatory requirements.
In his current role, Stephen is involved in key projects that enhance the overall customer experience, including developing educational materials that inform patients about the benefits and uses of various cannabis products. He is passionate about empowering individuals to make informed choices about their wellness journeys, leveraging his deep knowledge of cannabis strains and their therapeutic properties. His ability to connect with customers on a personal level not only fosters trust but also encourages a sense of community within the dispensary.
Beyond his professional responsibilities, Stephen's creative pursuits in writing and music provide him with a unique perspective on the cannabis industry. He often draws inspiration from his artistic endeavors, infusing his work with a sense of passion and authenticity. As he continues to grow within Cresco Labs, Stephen is excited about the opportunities that lie ahead, eager to contribute to the industry's evolution while helping others discover the potential benefits of cannabis for their health and well-being.
