Stephen Horn is a seasoned professional in the retail industry, currently serving as a Store Manager and Market Trainer at Mattress Firm. With a remarkable track record as a four-time Area Manager of the Year, Stephen has consistently demonstrated his ability to drive sales and...
Stephen Horn is a seasoned professional in the retail industry, currently serving as a Store Manager and Market Trainer at Mattress Firm. With a remarkable track record as a four-time Area Manager of the Year, Stephen has consistently demonstrated his ability to drive sales and enhance operational efficiency across multiple locations. His expertise spans various critical areas, including retail sales, loss prevention, visual merchandising, and inventory control, making him a versatile leader capable of navigating the complexities of the retail landscape.
In his current role, Stephen plays a pivotal part in the development of future leaders within the organization. He focuses on transitioning Managers-On-Duty to Assistant and Store Managers through personalized coaching sessions, both in person and via phone. This hands-on approach not only fosters professional growth but also ensures that managers are well-equipped to meet the evolving demands of the retail environment. By meticulously reviewing key performance reports, such as Sales Team Performance and Vendor Percentage Reports, Stephen identifies successes and areas for improvement, setting clear expectations and goals aligned with district objectives.
Additionally, Stephen is instrumental in the recruitment and hiring process, bringing in top talent to strengthen the Mattress Firm team. His strategic thinking and delegation skills enable him to effectively manage a diverse range of responsibilities while maintaining a focus on sales and marketing initiatives. With a commitment to excellence in merchandising and inventory management, Stephen Horn continues to make a significant impact at Mattress Firm, driving both individual and organizational success in a competitive retail market.
