As the Senior Service Territory Manager at Getinge, Stephen Ford brings a wealth of experience and expertise to the biomedical equipment repair and field service industry. With 27 years of hands-on experience, including significant roles as a Clinical Engineer across diverse environments such as hospitals...
As the Senior Service Territory Manager at Getinge, Stephen Ford brings a wealth of experience and expertise to the biomedical equipment repair and field service industry. With 27 years of hands-on experience, including significant roles as a Clinical Engineer across diverse environments such as hospitals in Kansas, North Carolina, South Korea, Iraq, and the United Arab Emirates, Stephen has honed his skills in biomedical engineering and medical device management. His extensive background is complemented by supervisory and management experience gained as a small business owner and a Non-commissioned Officer in the US Army, where he developed strong leadership and operational skills.
In his current role, Stephen is responsible for managing business operations across East Texas, Louisiana, and Southern Arkansas, where he focuses on delivering client solutions that enhance patient care and operational efficiency. His commitment to providing exceptional equipment maintenance and repairs is underscored by his proficiency in hardware diagnostics, troubleshooting, and electrical troubleshooting. Stephen is also adept in informatics and ISO 13485 compliance, ensuring that all processes meet the highest industry standards.
Key projects under his leadership include initiatives aimed at expanding the Getinge brand presence in his territory, fostering relationships with healthcare providers, and implementing process improvements that streamline service delivery. Stephen’s strategic approach not only enhances customer satisfaction but also drives growth and innovation within the organization. His passion for advancing healthcare technology and dedication to excellence make him a pivotal figure in the ongoing evolution of biomedical services at Getinge.
