Stephen Forbes is a seasoned management professional currently serving as a Partner at Uber, where he plays a pivotal role in enhancing the ride-sharing experience for the southeastern Michigan community. With a strong focus on Facilities and Security, Stephen leverages his extensive expertise in security...
Stephen Forbes is a seasoned management professional currently serving as a Partner at Uber, where he plays a pivotal role in enhancing the ride-sharing experience for the southeastern Michigan community. With a strong focus on Facilities and Security, Stephen leverages his extensive expertise in security system design and implementation to create innovative solutions that address the unique challenges faced by urban transportation networks. His commitment to providing world-class customer service is evident in his leadership of cross-functional teams, ensuring that every aspect of the rider experience is optimized for safety and satisfaction.
At Uber, Stephen is spearheading key projects aimed at improving operational efficiency and security protocols within the ride-sharing ecosystem. His background in corporate security and risk management enables him to conduct thorough investigations and develop comprehensive business continuity plans that protect both drivers and riders. By fostering a culture of conflict resolution and leadership training, he empowers his teams to be proactive in addressing potential security concerns, thereby enhancing the overall customer experience.
Stephen's skills in public speaking and training further amplify his impact, as he regularly engages with stakeholders to share insights on best practices in security and customer service. His dedication to building customer-focused teams not only strengthens Uber’s reputation in the region but also aligns with the company's mission to provide safe and reliable transportation solutions. As a thought leader in the industry, Stephen Forbes continues to set the standard for excellence in facilities management and security within the ride-sharing sector.
