Stephen Broadbent is a seasoned executive with over 20 years of extensive experience in Advisory, Consulting, Business Process Outsourcing (BPO), Managed Services, and Human Resources and Procurement Operations. As the Managing Director at Accenture, he plays a pivotal role in shaping the future of the...
Stephen Broadbent is a seasoned executive with over 20 years of extensive experience in Advisory, Consulting, Business Process Outsourcing (BPO), Managed Services, and Human Resources and Procurement Operations. As the Managing Director at Accenture, he plays a pivotal role in shaping the future of the Procurement BPO business, particularly through his leadership of the Global Source to Contract offering. This strategic position allows him to drive innovation and efficiency in procurement processes, ensuring that clients benefit from optimized sourcing strategies and enhanced contract management.
In his dual role, Steve oversees all operational delivery for Procurement BPO in North America, where he focuses on delivering exceptional service and value to clients. His expertise in vendor management and project management is instrumental in streamlining operations and improving service delivery. Steve is adept at leveraging technology, including advanced applicant tracking systems and talent blockchain solutions, to enhance HR service delivery and procurement processes.
Under his leadership, key projects have included the implementation of process improvement initiatives that have significantly reduced operational costs while increasing service quality. His commitment to excellence is matched by a deep understanding of the ESG landscape, enabling him to integrate sustainable practices into procurement strategies. With a strong focus on customer service and training, Stephen Broadbent continues to empower teams and clients alike, driving transformative change in the procurement space and solidifying Accenture's position as a market leader.
