Stephanie Viau is a seasoned Regional Director at FirstService Residential Nevada, where she leverages her extensive experience in the Homeowners Association (HOA) industry to drive operational excellence and enhance community living experiences. With a robust background in budgeting, leadership, and community association management, Stephanie plays...
Stephanie Viau is a seasoned Regional Director at FirstService Residential Nevada, where she leverages her extensive experience in the Homeowners Association (HOA) industry to drive operational excellence and enhance community living experiences. With a robust background in budgeting, leadership, and community association management, Stephanie plays a pivotal role in aligning the company’s strategic objectives with the needs of the communities she oversees. Her leadership extends to a dedicated team of over ten professionals, where she fosters a culture of collaboration and empowerment, ensuring that each team member is equipped to deliver exceptional service.
In her current role, Stephanie spearheads key projects aimed at improving operational efficiencies and enhancing resident satisfaction. Her expertise in business development and relationship management enables her to build strong partnerships with community stakeholders, ensuring that their voices are heard and their needs are met. She is also adept at utilizing technology, including Microsoft Outlook and Point of Sale (POS) systems, to streamline processes and improve communication across all levels of the organization.
Stephanie’s commitment to professional development is evident in her coaching and mentorship approach, where she actively supports her team in achieving their personal and professional goals. Her strong attention to detail and effective presentation skills contribute to her ability to communicate complex concepts clearly and persuasively, making her a respected leader within the industry. With a Bachelor of Arts in Criminal Justice and Business Administration from the University of Nevada, Reno, Stephanie combines her academic knowledge with practical experience to navigate the complexities of community management, ensuring that FirstService Residential Nevada remains a leader in the HOA sector.
