Stephanie Richards is a dynamic Partner Account Executive at Pathward, where she leverages over 30 years of experience in Strategic Account Management and Team Management, with a specialized focus on the payment industry for the past 18 years. In her current role, Stephanie is instrumental...
Stephanie Richards is a dynamic Partner Account Executive at Pathward, where she leverages over 30 years of experience in Strategic Account Management and Team Management, with a specialized focus on the payment industry for the past 18 years. In her current role, Stephanie is instrumental in managing large strategic enterprise relationships across Prepaid Issuing, Merchant Acquiring, and Money Movement sectors. Her expertise in payment card processing and e-payments positions her as a key player in driving revenue growth and enhancing customer retention.
Stephanie's responsibilities extend beyond mere account management; she oversees enterprise-level support and services, collaborating with cross-functional teams including Payment Network Operations, Finance, and Legal. This holistic approach ensures that her clients receive comprehensive solutions tailored to their unique needs, reinforcing Pathward's commitment to exceptional service delivery. Her proficiency in contract negotiations and renewals has consistently resulted in successful outcomes, further solidifying long-term partnerships.
In addition to her strategic acumen, Stephanie is accountable for P&L management, ensuring that revenue targets are not only met but exceeded. Her strong solution-selling skills and adeptness with CRM tools like Salesforce.com enable her to identify opportunities for growth and innovation within her accounts. As a thought leader in the payments landscape, Stephanie is dedicated to fostering strategic partnerships that drive mutual success, making her a valuable asset to both Pathward and its clients.
