Stephanie Przywalny serves as the Director of Client Relations at PG, where she plays a pivotal role in bridging the gap between clients and offshore teams. With a robust background in healthcare administration and business development, Stephanie has dedicated the last four years to managing...
Stephanie Przywalny serves as the Director of Client Relations at PG, where she plays a pivotal role in bridging the gap between clients and offshore teams. With a robust background in healthcare administration and business development, Stephanie has dedicated the last four years to managing operations for the call center, ensuring seamless communication and service delivery. Her expertise in healthcare processes is complemented by her certification as an AAPC Certified Coder, which enhances her ability to navigate the complexities of medical billing and coding, ultimately benefiting client relations and operational efficiency.
In her current role, Stephanie is instrumental in overseeing key projects that focus on enhancing client satisfaction and optimizing service workflows. She is adept at leveraging her skills in Microsoft Office and Excel to analyze performance metrics, streamline processes, and implement innovative solutions that address client needs. Her passion for healthcare innovation drives her commitment to fostering strong relationships with clients, ensuring they receive the highest level of service and support.
Stephanie’s strategic vision and hands-on approach have led to significant improvements in client engagement and retention, making her an invaluable asset to PG. As she approaches her graduation from Berkeley College with a Business Management degree, her blend of academic knowledge and practical experience positions her as a leader in the healthcare administration field. Stephanie is excited to continue her journey, utilizing her skills to contribute to the evolving landscape of healthcare services and business development.
