Stephanie Kuntz serves as Manager II of Systems Support at Anthem, where she plays a pivotal role in enhancing the customer experience for clients transitioning to the company’s innovative medical management platform. With her extensive background in Utilization Review and Utilization Management, Stephanie is adept...
Stephanie Kuntz serves as Manager II of Systems Support at Anthem, where she plays a pivotal role in enhancing the customer experience for clients transitioning to the company’s innovative medical management platform. With her extensive background in Utilization Review and Utilization Management, Stephanie is adept at navigating the complexities of managed care, ensuring that clients receive seamless support throughout their migration process. Her expertise in nursing, particularly in Medical/Surgical settings, equips her with a comprehensive understanding of patient needs and care pathways, allowing her to effectively bridge the gap between clinical operations and technology.
In her current role, Stephanie leads key projects aimed at optimizing system functionalities and improving user engagement. She collaborates closely with cross-functional teams to identify pain points and implement solutions that enhance the overall client experience. Her commitment to excellence is evident in her proactive approach to training and supporting staff, ensuring that they are well-versed in the new platform's capabilities. By leveraging her skills in case management and patient education, she fosters an environment where both clients and team members feel empowered and informed.
Stephanie's dynamic leadership style and exceptional communication skills enable her to thrive in high-pressure situations, consistently delivering results that exceed organizational expectations. Her passion for wellness and patient advocacy drives her to seek innovative solutions that not only improve operational efficiency but also enhance the quality of care provided to clients. As she continues to navigate the evolving landscape of healthcare technology, Stephanie remains dedicated to advancing Anthem’s mission of providing superior medical management services.
