Stefania Putzolu is an accomplished Account Manager at IBM, specializing in the Nordic regions, where she leverages her extensive sales expertise to drive customer satisfaction and business growth. With a decade of experience in various roles, Stefania has cultivated a winning mindset that empowers her...
Stefania Putzolu is an accomplished Account Manager at IBM, specializing in the Nordic regions, where she leverages her extensive sales expertise to drive customer satisfaction and business growth. With a decade of experience in various roles, Stefania has cultivated a winning mindset that empowers her to consistently exceed targets and deliver exceptional results. Her current responsibilities involve providing comprehensive customer support to end users, resellers, and distributors, particularly focusing on support contract renewals. This critical role not only requires a deep understanding of IBM's diverse product offerings but also necessitates a strategic approach to maintaining and upgrading existing customer relationships.
Stefania is currently spearheading key projects aimed at enhancing customer engagement and retention in the Nordic market. By employing her skills in lead generation and business development, she identifies opportunities for upselling and cross-selling, ensuring that clients are fully aware of the value-added services available to them. Her proficiency in multiple languages, including Italian, English, and Spanish, allows her to communicate effectively with a diverse clientele, further strengthening IBM's presence in the region.
In addition to her sales acumen, Stefania is dedicated to personal development and continuous learning, often seeking new responsibilities that challenge her capabilities. Her organized and methodical approach to account management, combined with her strong interpersonal skills, enables her to build lasting relationships with customers and stakeholders alike. As she navigates the complexities of the technology landscape, Stefania remains committed to driving innovation and delivering tailored solutions that meet the evolving needs of her clients.
