Stacy Moore serves as the Purchasing Manager at BMW of West Houston, where she leverages her extensive 18 years of sales experience to drive the acquisition and management of pre-owned inventory. In this pivotal role, Stacy is not only responsible for leading the purchasing strategy...
Stacy Moore serves as the Purchasing Manager at BMW of West Houston, where she leverages her extensive 18 years of sales experience to drive the acquisition and management of pre-owned inventory. In this pivotal role, Stacy is not only responsible for leading the purchasing strategy but also plays a crucial part in optimizing the dealership's lease portfolio. Her expertise in renewing, initiating, and terminating leases ensures that the dealership maintains a competitive edge while meeting customer demands effectively.
Stacy's approach to customer satisfaction is rooted in her ability to engage with clients through various channels, including phone, email, and online chat. By understanding the unique needs of each customer, she provides tailored solutions that enhance the overall buying experience. Her strong interpersonal communication skills foster trust and rapport, allowing her to overcome objections and close deals efficiently.
In addition to her purchasing responsibilities, Stacy is dedicated to fostering teamwork and collaboration within her department. She emphasizes the importance of integrity and problem-solving, which are essential in navigating the complexities of the automotive market. Her proficiency in Microsoft Office aids in data analysis and reporting, enabling her to make informed decisions that positively impact profitability.
Key projects under Stacy's leadership include the implementation of a streamlined inventory acquisition process, which has significantly reduced turnaround times and improved customer satisfaction ratings. Her commitment to excellence and her strategic vision continue to position BMW of West Houston as a leader in the pre-owned vehicle market, making her an invaluable asset to the team.
