Stacey Phillips is a seasoned Senior Account Manager at SMX/Staff Management, where she brings a wealth of experience in providing contingent workforce solutions tailored for high-volume logistics environments. Currently, she leads a dedicated service team at fulfillment and sorting sites for a prominent global internet...
Stacey Phillips is a seasoned Senior Account Manager at SMX/Staff Management, where she brings a wealth of experience in providing contingent workforce solutions tailored for high-volume logistics environments. Currently, she leads a dedicated service team at fulfillment and sorting sites for a prominent global internet retailer, effectively delivering vendor-on-premise labor solutions that meet the dynamic needs of the client. With a strong focus on operational excellence, Stacey is adept at managing day-to-day interactions with clients, ensuring seamless communication and information flow that fosters strong relationships and drives process improvements.
Her role involves direct oversight of the production service team and the recruiting office across multiple sites, where she applies her expertise in employee relations and team management to enhance service delivery. Stacey is committed to maintaining a high standard of quality in both products and services, making critical hiring and firing decisions that shape the workforce and align with client expectations. Her proactive approach to problem-solving and customer service ensures that the senior management team, associates, and client contacts receive immediate support, reinforcing her reputation as a reliable partner in workforce management.
Stacey’s skill set encompasses new business development, employee training, and recruitment advertising, enabling her to effectively onboard and retain top talent in a competitive market. Her ability to screen resumes and identify the right candidates not only enhances operational efficiency but also contributes to the overall success of the client’s logistics operations. With a keen eye for process optimization and a commitment to delivering exceptional service, Stacey Phillips continues to make a significant impact in the contingent workforce industry.
