Sonu Agrawal is a seasoned professional with 18 years of extensive experience in the technology sector, currently serving as a Team Lead at eGain Corporation. In this pivotal role, Sonu is at the forefront of driving innovative solutions through the implementation of rich AWS cloud...
Sonu Agrawal is a seasoned professional with 18 years of extensive experience in the technology sector, currently serving as a Team Lead at eGain Corporation. In this pivotal role, Sonu is at the forefront of driving innovative solutions through the implementation of rich AWS cloud serverless applications. His expertise spans the entire project lifecycle, from scoping and consulting to development, risk analysis, and ensuring stringent quality compliance. This comprehensive skill set allows him to effectively manage product customization deliverables and assess new customization requests, ensuring that client needs are met with precision and efficiency.
Sonu's technical acumen is particularly evident in his work with AWS services, where he leverages tools such as Lambda, API Gateway, DynamoDB, and S3 to create scalable, serverless applications that enhance operational efficiency. His proficiency in crafting detailed technical design documents ensures that business requirements are translated into actionable development plans, fostering seamless collaboration across teams. Additionally, his experience in multiple roles—including Lead Developer and Solution Architect—enables him to approach challenges with a holistic perspective, balancing technical requirements with strategic business objectives.
With a strong foundation in technical architecture, databases, and cloud development, Sonu is adept at modernizing legacy systems and implementing REST APIs that facilitate robust integrations. His commitment to continuous improvement and innovation positions him as a key contributor to eGain Corporation's success in delivering cutting-edge solutions that meet the evolving demands of the industry. As he continues to lead projects that harness the power of AWS, Sonu remains dedicated to pushing the boundaries of technology to drive meaningful business outcomes.