Sole Mingo-Ordonez serves as the Partner & Guest Services Manager at Experi, where she plays a pivotal role in enhancing customer success and ensuring seamless travel experiences for clients. With a robust background in account management and a keen eye for detail, Sole is dedicated...
Sole Mingo-Ordonez serves as the Partner & Guest Services Manager at Experi, where she plays a pivotal role in enhancing customer success and ensuring seamless travel experiences for clients. With a robust background in account management and a keen eye for detail, Sole is dedicated to fostering relationships that drive business growth and client satisfaction. Her entrepreneurial spirit and innovative mindset enable her to identify unique opportunities within the specialty travel sector, particularly in crafting bespoke itineraries that cater to the diverse interests of small groups, businesses, and families.
At Experi, Sole is currently spearheading several key projects that focus on elevating the guest experience through personalized service and strategic partnerships. By leveraging her expertise in marketing communications and content development, she collaborates with local vendors and tourism boards to curate exceptional travel experiences that highlight the culinary and cultural richness of each destination. Her proficiency in budgeting and money management ensures that each program not only meets client expectations but also aligns with financial objectives.
Sole’s commitment to excellence is reflected in her proactive approach to membership relations and her ability to conduct thorough market research. This allows her to stay ahead of industry trends and continuously refine the offerings at Experi. As a passionate advocate for customer success, Sole Mingo-Ordonez is not just a manager but a strategic partner who empowers clients to explore the world through unforgettable travel experiences.
