Sinar Baddour currently serves as a CRM & Training Consultant at Scroll Up, where he leverages his extensive expertise in Microsoft Dynamics 365 and CRM solutions to drive transformative results for clients. With a robust background in delivering end-to-end Dynamics 365 implementations, Sinar excels in...
Sinar Baddour currently serves as a CRM & Training Consultant at Scroll Up, where he leverages his extensive expertise in Microsoft Dynamics 365 and CRM solutions to drive transformative results for clients. With a robust background in delivering end-to-end Dynamics 365 implementations, Sinar excels in customizing solutions that align with specific business needs, ensuring that organizations can fully harness the power of their CRM systems. His role encompasses a wide array of responsibilities, including the design and development of tailored dashboards and reports that provide actionable insights through Microsoft Power BI, seamlessly integrated with Dynamics 365 CE.
Sinar's proficiency extends beyond technical implementation; he is also a skilled project manager adept at navigating complex project lifecycles. His experience in organizing both public and private training sessions for Microsoft Dynamics AX, NAV, 365, and CRM at Scroll Up highlights his commitment to empowering users with the knowledge and skills necessary to maximize their CRM capabilities. By converting business requirements into functional requirements documents (FRD), Sinar ensures that all stakeholders are aligned and that the final deliverables meet or exceed expectations.
His diverse skill set, which includes training and development, customer relationship management, and programming languages such as JavaScript, C#, and VB.NET, positions Sinar as a versatile consultant capable of addressing a variety of challenges in the CRM landscape. As he continues to lead key projects and initiatives at Scroll Up, Sinar remains dedicated to fostering a culture of continuous improvement and innovation within the realm of customer relationship management.