Sinandra Kaplan currently serves as the Channel Enablement Manager at Freshworks, where she plays a pivotal role in driving growth and performance across sales, channel sales, and partner ecosystems. With a strong foundation in strategic thinking and journey mapping, Sinandra specializes in developing and executing...
Sinandra Kaplan currently serves as the Channel Enablement Manager at Freshworks, where she plays a pivotal role in driving growth and performance across sales, channel sales, and partner ecosystems. With a strong foundation in strategic thinking and journey mapping, Sinandra specializes in developing and executing comprehensive enablement strategies that empower teams to achieve their goals. Her expertise in change management and coaching allows her to implement impactful programs that enhance sales effectiveness and foster collaboration among cross-functional teams.
At Freshworks, Sinandra is instrumental in building strong relationships within the Americas region, aligning closely with sales and channel teams to ensure that their strategic objectives are met. Her ability to navigate the complexities of the software industry enables her to identify opportunities for improvement and innovation, ultimately driving mutual success for both the company and its partners. Sinandra’s commitment to learning and teaching is reflected in her approach to enablement, where she leverages her experience working with diverse groups to create tailored training programs that maximize the potential of each team member.
Key projects under her leadership include the development of a robust onboarding program for new partners, which has significantly reduced ramp-up time and improved overall partner satisfaction. Additionally, Sinandra has spearheaded initiatives focused on enhancing account management practices, ensuring that partners are equipped with the tools and knowledge necessary to thrive in a competitive landscape. Her passion for service and dedication to fostering a culture of continuous improvement make her a valuable asset to Freshworks and its partner ecosystem.
