Shemerria Burgess is a dedicated Care Coordination Specialist at the Health Care District of Palm Beach County, where she has recently been promoted due to her exemplary performance and commitment to improving patient outcomes. With over 15 years of experience in healthcare administration, Shemerria has...
Shemerria Burgess is a dedicated Care Coordination Specialist at the Health Care District of Palm Beach County, where she has recently been promoted due to her exemplary performance and commitment to improving patient outcomes. With over 15 years of experience in healthcare administration, Shemerria has honed her skills in data collection and analysis, focusing on HEDIS (Healthcare Effectiveness Data and Information Set) measures that are crucial for assessing the quality of care provided to patients. In her current role, she meticulously collects and analyzes data on members who have not fulfilled their HEDIS gaps, utilizing her extensive knowledge of chronic illnesses and patient history to ensure comprehensive care coordination.
Shemerria's expertise extends beyond data management; she is also responsible for maintaining patient charts and verifying information to ensure accuracy and compliance with healthcare regulations. Her proficiency in Microsoft Office applications, particularly in Excel, enables her to maintain detailed spreadsheets for patient data reporting, which is essential for tracking progress and identifying areas for improvement. Additionally, she conducts training sessions for staff on the Electronic Health Record (EHR) system, HEDIS measures, and Microsoft applications, showcasing her leadership skills and passion for fostering a knowledgeable and efficient team.
Beyond her professional responsibilities, Shemerria's 13 years of youth mentorship and experience as a basketball coach reflect her commitment to community engagement and personal development. Her volunteer work at a local recreation center further demonstrates her dedication to guiding and supporting those in need. With a strong foundation in healthcare administration and a genuine desire to make a positive impact, Shemerria Burgess is a valuable asset to the Health Care District of Palm Beach County and a champion for quality patient care.
