Shelly Krehbiel currently serves as the Volunteer Income Tax Assistance (VITA) Program Manager at Oregon State University, where she plays a pivotal role in enhancing the financial literacy and tax compliance of the community. In this capacity, Shelly oversees the VITA program's operations, ensuring that...
Shelly Krehbiel currently serves as the Volunteer Income Tax Assistance (VITA) Program Manager at Oregon State University, where she plays a pivotal role in enhancing the financial literacy and tax compliance of the community. In this capacity, Shelly oversees the VITA program's operations, ensuring that it not only meets the needs of individuals seeking assistance but also aligns with the university's mission of outreach and education. Her strategic thinking and change management skills have been instrumental in expanding the program's reach through a partnership with Oregon State Extension, allowing for a broader impact across diverse populations.
Under her leadership, the VITA program has implemented key performance indicators (KPIs) to measure success and improve service delivery, showcasing her commitment to operational oversight and continuous improvement. Shelly's expertise in customer service leadership shines through as she fosters strong relationships with volunteers, stakeholders, and community members, ensuring that the program remains responsive to the evolving needs of those it serves. Her proficiency in Microsoft Office and time management aids in the efficient coordination of training sessions and outreach activities, while her problem-solving abilities enable her to navigate challenges effectively.
Shelly's role as a skilled liaison across departments and diverse work groups enhances collaboration and drives team leadership, ultimately contributing to the program's success. With a focus on empowering individuals through financial education and support, Shelly Krehbiel exemplifies the essence of community engagement and service at Oregon State University, making a lasting impact on the lives of many.
