Shelli Gaston is a dynamic small business owner at Shelli's Krafting Korner, where she leverages over twenty years of extensive experience in high-volume corporate environments to create a thriving enterprise centered on customer satisfaction and quality craftsmanship. Her expertise spans various operational domains, including customer...
Shelli Gaston is a dynamic small business owner at Shelli's Krafting Korner, where she leverages over twenty years of extensive experience in high-volume corporate environments to create a thriving enterprise centered on customer satisfaction and quality craftsmanship. Her expertise spans various operational domains, including customer service operations, logistics, and quality assurance, allowing her to implement efficient processes that enhance both customer experiences and business performance.
In her current role, Shelli is dedicated to improving the efficiency and effectiveness of her business model by meticulously managing customer and financial data. This attention to detail not only supports informed decision-making but also enables her to maintain optimal inventory levels of essential supplies, such as tumblers, epoxy resin, and vinyl, ensuring that her creative projects meet the high standards her customers expect.
Shelli's commitment to collaboration is evident as she actively partners with cross-functional teams to identify and address business opportunities and challenges. By aligning her goals with those of her partners, she fosters a culture of teamwork that drives innovation and success. Her skills in retail, recruiting, training, and coaching further enhance her ability to build a motivated workforce that is focused on delivering exceptional customer service and satisfaction.
Through her passion for event planning and community engagement, Shelli not only crafts unique products but also cultivates lasting relationships with her clients, making Shelli's Krafting Korner a beloved destination for personalized creations. With her strategic mindset and customer-centric approach, Shelli continues to elevate her business, setting new benchmarks for excellence in the crafting industry.
