Sheli Jones is a seasoned professional with over 20 years of experience in customer service, specializing in both administrative support and client engagement. With a robust background as a lead receptionist in the veterinary clinic field for 11 years, Sheli has honed her skills in...
Sheli Jones is a seasoned professional with over 20 years of experience in customer service, specializing in both administrative support and client engagement. With a robust background as a lead receptionist in the veterinary clinic field for 11 years, Sheli has honed her skills in managing client interactions, scheduling appointments, and providing compassionate care for both pets and their owners. Her extensive experience in animal rescue, rehabilitation, and rehoming has further enriched her understanding of customer needs, particularly in high-stress situations where empathy and effective communication are paramount.
In addition to her veterinary experience, Sheli has spent the last two years working remotely in a call center environment, connecting consumers with agents for various insurance needs, including auto, home, health, and life insurance. This role has allowed her to develop strong telephone skills and a professional phone manner, ensuring that each customer feels valued and understood. Sheli is adept at navigating complex inquiries and providing tailored solutions, making her a valuable asset in any customer service or administrative role.
Currently seeking part-time work-from-home opportunities, Sheli is eager to leverage her expertise in customer service, administrative assistance, and social media management. She is particularly interested in roles that involve daily assistance with social media postings and website maintenance, where her skills in data entry and digital communication can shine. With a passion for helping others and a commitment to excellence, Sheli Jones is ready to contribute to a dynamic team that values customer satisfaction and operational efficiency.
