Sheilia Walker is a dynamic Small Business Owner and Operator of Ayers Answered, LLC, a virtual call center that specializes in providing exceptional customer service solutions. With a dedicated team of 1099 contractors, Sheilia has cultivated a remote work environment that prioritizes customer experience and...
Sheilia Walker is a dynamic Small Business Owner and Operator of Ayers Answered, LLC, a virtual call center that specializes in providing exceptional customer service solutions. With a dedicated team of 1099 contractors, Sheilia has cultivated a remote work environment that prioritizes customer experience and satisfaction. Her extensive expertise in data entry, telecommunications, and account management allows her to streamline operations and enhance the overall efficiency of her team.
At Ayers Answered, LLC, Sheilia is currently spearheading several key projects aimed at expanding the company’s service offerings. By actively seeking data entry contracts, she is not only diversifying the skill set of her contractors but also ensuring that her team remains competitive in the ever-evolving landscape of remote work. Her hands-on approach to managing vendor setups, creating purchase orders, and reconciling expense accounts demonstrates her commitment to operational excellence.
Sheilia’s proficiency in problem-solving and process improvement is evident in her meticulous attention to detail, whether she is verifying receiving documentation or adjusting inventory transactions. Her ability to foster strong relationships with clients and contractors alike has been instrumental in driving customer retention and satisfaction. As she continues to navigate the challenges of running a virtual call center, Sheilia Walker remains focused on delivering high-quality service while empowering her team to thrive in a collaborative and supportive environment.
