Sheila Leila Mazou is a dynamic leader in the luxury hospitality sector, currently serving as the Founder of Meraki Residences, a pioneering accommodation start-up based in Nairobi. With over 12 years of experience in business administration and human resources, Sheila has cultivated a reputation for...
Sheila Leila Mazou is a dynamic leader in the luxury hospitality sector, currently serving as the Founder of Meraki Residences, a pioneering accommodation start-up based in Nairobi. With over 12 years of experience in business administration and human resources, Sheila has cultivated a reputation for her exceptional ability to blend operational excellence with innovative talent acquisition strategies. Under her guidance, Meraki Residences has emerged as a preferred choice for expatriates seeking mid-to-long term rental solutions, offering tastefully designed, fully furnished apartments that reflect the unique charm of Nairobi.
Since launching Meraki in 2019, Sheila has been instrumental in spearheading various business functions, from conceptualization to execution. One of her key projects involves creating a personalized home styling line of business, which not only enhances the living experience for residents but also showcases the craftsmanship of local artisans. By collaborating with talented Nairobi-based craftsmen for furniture design, Sheila emphasizes the importance of supporting local talent while providing high-quality, bespoke living spaces.
Her expertise in hospitality management, coupled with her proficiency in tools such as MICROS and Opera, allows her to streamline operations and enhance customer satisfaction. Sheila's commitment to teamwork and her strategic approach to setting and achieving Objectives and Key Results (OKRs) have significantly contributed to the growth and success of Meraki Residences. As she continues to innovate within the luxury accommodation market, Sheila Leila Mazou remains dedicated to creating memorable experiences for her clients while fostering a thriving community in Nairobi.
