Sheena Van Rooijen is a dynamic Executive Account Manager at Austen Morris Associates, where her extensive experience in sales and client relations has positioned her as a pivotal figure in the organization. With over two decades of expertise, Sheena excels in fostering strong relationships with...
Sheena Van Rooijen is a dynamic Executive Account Manager at Austen Morris Associates, where her extensive experience in sales and client relations has positioned her as a pivotal figure in the organization. With over two decades of expertise, Sheena excels in fostering strong relationships with clients, ensuring their needs are met with precision and care. Her role as the primary point of contact for a select group of clients allows her to leverage her skills in customer relations and operations management to address concerns swiftly and effectively.
Sheena's commitment to client satisfaction is evident in her proactive approach to problem-solving. She adeptly handles client complaints, collaborates with various departments, and implements strategic solutions that enhance the overall client experience. Her ability to navigate complex situations with resilience and adaptability has not only strengthened client trust but also contributed to the long-term success of key projects within the firm.
In addition to her client-facing responsibilities, Sheena plays a crucial role in team building and leadership at Austen Morris Associates. She actively engages in project planning and execution, ensuring that her team is aligned with the company’s business strategy. Her expertise in contract recruitment further enriches her contributions, allowing her to identify and onboard talent that complements the organization's goals. With a passion for achieving success for both her clients and her team, Sheena Van Rooijen continues to be a driving force in the dynamic landscape of account management.
