Shaunak Das is an accomplished Engineering Manager at Flipkart, where he spearheads the development of the Conversational Assistant Platform. With over 12 years of experience in technology, Shaunak has cultivated a robust skill set that encompasses the Software Development Life Cycle (SDLC), project management, and...
Shaunak Das is an accomplished Engineering Manager at Flipkart, where he spearheads the development of the Conversational Assistant Platform. With over 12 years of experience in technology, Shaunak has cultivated a robust skill set that encompasses the Software Development Life Cycle (SDLC), project management, and continuous improvement methodologies. His leadership in managing complex engineering projects has been pivotal in driving innovation and enhancing user experiences through advanced conversational AI technologies.
At Flipkart, Shaunak is responsible for overseeing the architecture and implementation of the ChatBot Platform, leveraging cutting-edge technologies such as Go, GraphQL, and Docker. His expertise in Kubernetes ensures that the platform is scalable and resilient, capable of handling millions of interactions seamlessly. Shaunak's commitment to maintaining high Service-Level Agreements (SLA) reflects his dedication to delivering quality and reliability in every project.
One of his key projects involved the integration of machine learning algorithms to enhance the chatbot's natural language processing capabilities, significantly improving customer engagement and satisfaction. By nurturing a talented team of engineers, Shaunak fosters a culture of collaboration and innovation, empowering his team to push the boundaries of what is possible in conversational technology.
Shaunak's passion for technology and its transformative potential drives him to stay at the forefront of industry trends, ensuring that Flipkart remains a leader in e-commerce solutions. His strategic vision and technical acumen make him an invaluable asset to the organization, as he continues to shape the future of customer interactions through intelligent automation.
