Shauna Odowd is a dynamic and confident professional with over 17 years of diverse experience at Citi, currently serving as the Operational Readiness Lead for the Spring By Citi initiative. In this pivotal role, Shauna is responsible for ensuring that all operational aspects of the...
Shauna Odowd is a dynamic and confident professional with over 17 years of diverse experience at Citi, currently serving as the Operational Readiness Lead for the Spring By Citi initiative. In this pivotal role, Shauna is responsible for ensuring that all operational aspects of the project are meticulously planned and executed, aligning with Citi's strategic objectives. Her extensive background in bank operations, global custody, and client service has equipped her with a robust understanding of the complexities involved in financial transactions and settlements, making her an invaluable asset to her team.
Shauna's proven track record as a team player is highlighted by her active involvement in various international projects across multiple regions, where she has successfully navigated the intricacies of mergers and acquisitions. Her ability to manage stakeholder expectations and prioritize business needs has been instrumental in driving project success and fostering collaboration among cross-functional teams. With a keen customer focus, Shauna ensures that client satisfaction remains at the forefront of every initiative, leveraging her business analysis skills to identify opportunities for improvement and innovation.
In addition to her operational expertise, Shauna's leadership in the Spring By Citi project exemplifies her commitment to enhancing the overall client experience through streamlined processes and effective communication. Her passion for teamwork and her strategic mindset position her as a key contributor to Citi's ongoing evolution in the financial services landscape, making her a respected leader within the organization.
