Shante Henderson currently serves as the Software UAT Team Lead at Truist, where she leverages over two decades of experience in customer service, finance, and banking to drive quality assurance and user acceptance testing initiatives. In her role, Shante plays a pivotal part in Agile...
Shante Henderson currently serves as the Software UAT Team Lead at Truist, where she leverages over two decades of experience in customer service, finance, and banking to drive quality assurance and user acceptance testing initiatives. In her role, Shante plays a pivotal part in Agile ceremonies, ensuring that the Scrum Team is aligned and focused on delivering high-quality software solutions throughout the product lifecycle. Her expertise in creating User Stories is instrumental in translating complex requirements into actionable tasks, facilitating seamless communication between stakeholders and development teams.
Shante’s involvement in PI planning and roadmap development showcases her strategic mindset and ability to foresee potential challenges, allowing her to proactively identify product defects and streamline processes. As a hands-on leader, she excels in risk mitigation and compliance, ensuring that all projects adhere to industry regulations while maintaining a strong focus on customer satisfaction. Her proficiency in both Agile and Waterfall methodologies, combined with her skills in data mining and financial risk management, enables her to analyze project outcomes effectively and implement improvements.
In addition to her technical skills, Shante is a natural motivator, adept at recruiting and training personnel to foster a collaborative team environment. Her attention to detail and exceptional time management abilities allow her to juggle multiple assignments without compromising quality. As a dedicated team player, Shante Henderson not only contributes to the success of her projects but also inspires those around her to strive for excellence in the fast-paced world of retail banking and software development.
